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Customer Success Consultant

firma:Daux ApS
jméno:Tobias Thorslund

Looking for a new challenge in consulting? Want to be a part of the digital development in the Czech construction industry?

In close collaboration with leading contractors, builders, and advisors, Dalux aim to digitize the Czech construction and real estate industry.

We are international leaders on innovation and development within BIM, and our solutions creates better work processes and higher quality of buildings that are erected, renovated, and maintained throughout the world.

We are looking for a Customer Success Consultant who will be involved in developing the Czech market from our office in Prague. We are looking for someone who wants to drive the digitization in the construction industry on a broad front, and who are genuinely interested in securing our customers a good Dalux experience.

Besides knowledge about the construction industry, you should also have experience with BIM.

The Role as Customer Success Consultant
  • Support new and existing customers in use and understanding our high end product
  • Assist new customers in Implementation and training of the full product suite
  • Present Dalux product portfolio for new potential clients
  • Support the current customers and assist them in technical or feature support when needed
  • Be present on trade shows and other events

Service minded and proactive

There are many approaches to the position, but you will probably come from a similar position where you have delivered solid results for a couple of years. Alternatively, you have experience from a user point of view with proven experience working with digitalization tools. Regardless of the background, you have in-depth knowledge and understanding of the processes around the construction companies and related Industry standards such as BIM.

Your background

You to have a bachelor or master’s degree in construction, business development, or similar knowledge about the construction industry is a requirement. Experience from life on a construction site would be an advantage.

Motivated by working with many and various tasks with a lot of responsibility

You manage the Czech language on a native level both oral and written and are fluent in English. As a person you are skilled in building strong relationships and you enjoy listening and engaging in conversations with others. It is important you are a team player who can work independently.

Take part in the success

You are offered a position in an organisation with a flat structure, where there is short from idea to action. With our unique and constantly developing product portfolio, Dalux is a technological frontrunner. You become part of a great organisation on a fantastic journey. The culture is characterised by passion, innovation, and the strive to make a difference.

Do you see yourself in profile we are looking for and wish to help leading players in the construction industry become better at digitization? Then this opportunity is something for you. For questions about the position, please contact Tobias Thorslund, HR & Talent Acquisition Manager, on e-mail or mobile +45 5076 1217.

We conduct ongoing interviews, so please send your resume and your application as soon as possible.

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